Last updated: 20 August 2026 · Effective date: 20 August 2026
These terms govern your access to and use of the AeroQMS platform and services.
Please read these Terms carefully before accessing or using the AeroQMS platform. By accessing or using AeroQMS, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, you must immediately discontinue use of the platform. Please pay particular attention to the bold provisions — they limit liability, impose obligations and constitute acknowledgements on your part.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", "your") and Cheddar AI (Pty) Ltd ("AeroQMS", "we", "us", "our"), governing your access to and use of the AeroQMS platform, including the website at aeroqmsuas.co.za, the application at app.aeroqmsuas.co.za, and all related services, features and content (collectively, the "Platform").
By registering an account, accessing the Platform or using any of the Services, you agree to be bound by these Terms, our Privacy Policy and any additional terms applicable to specific features or subscription plans.
These Terms may be updated from time to time. We will notify registered users of material changes. Your continued use of the Platform following any update constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
If you are accessing the Platform on behalf of an organisation, you warrant that you have the authority to bind that organisation to these Terms, and all references to "you" include that organisation.
AeroQMS is a cloud-based Safety Management System (SMS) and Quality Management System (QMS) platform designed specifically for South African Unmanned Aircraft System (UAS) operators regulated by the South African Civil Aviation Authority (SACAA) under Civil Aviation Regulation 101 (CAR 101) and SA-CATS Part 101.
The Platform provides tools including but not limited to:
The Platform is provided on a subscription basis. Features available to you depend on your active subscription tier. We reserve the right to modify, add or remove features at any time with reasonable notice to subscribers.
To access the Platform you must:
You are responsible for all activity that occurs under your account. You must notify us immediately at support@aeroqmsuas.co.za if you become aware of any unauthorised use of your account.
You may not share your login credentials with any person not authorised under your organisation's subscription. Each user must have their own account. Sharing credentials may result in immediate suspension of your account without refund.
Access to AeroQMS is provided on a paid subscription basis. Subscription tiers, pricing and included features are as published on our website at aeroqmsuas.co.za and may be updated from time to time.
Failure to pay may result in suspension or termination of your account. Reactivation of a suspended account may be subject to payment of all outstanding amounts.
All fees are exclusive of VAT and any other applicable taxes, which will be added where required by South African law. You are responsible for all taxes applicable to your subscription.
By using the Platform, you warrant and agree that:
You acknowledge that AeroQMS is a compliance management tool. The accuracy and completeness of all data entered into the Platform is entirely your responsibility. AeroQMS does not verify, audit or validate the accuracy of information you submit.
You retain full ownership of all data, records, documents and information you submit to the Platform ("Your Data"). AeroQMS does not claim any ownership rights over Your Data.
By submitting data to the Platform, you grant AeroQMS a limited, non-exclusive licence to store, process and display Your Data solely for the purpose of providing the Services to you.
We process personal information in accordance with the South African Protection of Personal Information Act, 2013 (POPIA). Please refer to our Privacy Policy for full details on how we collect, use, store and protect personal information.
When submitting personal information of your employees, pilots or other personnel to the Platform, you are the Responsible Party under POPIA. You warrant that you have obtained all necessary consents and authorities to submit such personal information.
All intellectual property rights in the Platform, including but not limited to the software, user interface design, branding, logos, trademarks, workflows, checklists, templates and documentation, are owned by or licensed to Cheddar AI (Pty) Ltd and are protected under South African and international intellectual property law.
Your subscription grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your internal compliance management purposes during the term of your subscription.
You may not copy, reproduce, modify, distribute, sell or create derivative works from any part of the Platform or its content without our prior written consent. Any unauthorised use of our intellectual property may result in immediate termination of your account and legal action.
Any feedback, suggestions or ideas you provide to us regarding the Platform may be used by us freely without any obligation to you.
AeroQMS is a software platform designed to assist UAS operators in managing and documenting their compliance activities. It is not a regulatory authority and does not constitute legal, aviation, safety or compliance advice.
The use of AeroQMS does not guarantee compliance with SACAA regulations, CAR 101, SA-CATS Part 101 or any other applicable aviation regulation. Compliance with all applicable regulations remains the sole responsibility of the operator. AeroQMS makes no warranty that use of the Platform will result in a successful SACAA audit outcome or regulatory approval.
You are solely responsible for ensuring that your operations, procedures and documentation comply with all applicable South African civil aviation regulations. We strongly recommend that you engage qualified aviation compliance professionals to review your compliance posture independently of the Platform.
The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, AeroQMS expressly disclaims all warranties of any kind, whether express or implied, including but not limited to:
AeroQMS does not warrant that the Platform will be available at all times. Scheduled and unscheduled maintenance, technical failures, third-party service outages and other factors may cause interruptions. We will endeavour to provide reasonable notice of planned downtime where possible.
To the maximum extent permitted by applicable South African law, AeroQMS, its directors, employees, contractors and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, punitive or exemplary damages arising from or related to your use of or inability to use the Platform, including but not limited to:
Where liability cannot be excluded by law, our total aggregate liability to you shall not exceed the total subscription fees paid by you in the three months immediately preceding the event giving rise to the claim.
You agree to indemnify, defend and hold harmless AeroQMS, Cheddar AI (Pty) Ltd, and their respective directors, employees, contractors and affiliates from and against any claims, damages, losses, costs and expenses (including reasonable legal fees) arising out of or related to:
This indemnification obligation survives termination of these Terms and your use of the Platform.
Either party may terminate these Terms at any time subject to the following:
Upon termination, your right to access the Platform ceases immediately. You are responsible for exporting any data you require before termination takes effect. We will retain Your Data for 30 days post-termination to allow for data export requests, after which it will be permanently deleted.
AeroQMS shall not be liable for any delay or failure to perform its obligations under these Terms where such delay or failure is caused by circumstances beyond our reasonable control, including but not limited to:
We will notify affected users as soon as reasonably practicable and will use all reasonable efforts to restore normal service as quickly as possible.
These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Any dispute arising from or related to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the South African courts.
Before instituting legal proceedings, the parties agree to attempt to resolve any dispute in good faith through direct negotiation for a period of not less than 30 days from the date of written notice of the dispute.
For any questions, complaints or notices relating to these Terms, please contact us at: